Complete structural revision: reorganize, add citations, tighten prose
Major restructure into four parts with clear argumentative arc: Part I: Mathematical Foundation (Theorems 1-7) Part II: Priority Systems (Theorems 8-11, IT example) Part III: Organizational Dynamics (info asymmetry, psychology, manager strategy) Part IV: Assessment (devil's advocate, related work, conclusion) Structural changes: - Added Section 1 (Introduction) framing the contribution - Promoted Appendices A/B to full Sections 7/8 (load-bearing content) - Merged Little's Law as a remark in Section 3.2 (was a detour) - Merged "When Valid" into Devil's Advocate Section 10.5 - Added Section 11 (Related Work) situating the paper - Cleaned up "Hmm" and "Wait" language in Theorems 11/WSJF - Renumbered all sections and cross-references - Net reduction of 400 lines while adding new content New citations [18-27]: - Austin (1996) - measurement dysfunction (most important predecessor) - Muller (2018) - The Tyranny of Metrics - Coffman/Shanthikumar/Yao (1992) - conservation laws in scheduling - Angel/Bampis/Pascual (2008) - SPT fairness criteria - Bansal/Harchol-Balter (2001) - SRPT unfairness - Wierman/Harchol-Balter (2003) - fairness classifications - Campbell (1979) - Campbell's Law - Ferreira et al. (2024) - moral injury in business - Bevan/Hood (2006) - gaming in public health - Moore (2012) - moral disengagement (complementary to our argument) Citations woven into body: Austin referenced in Sections 4.1, 5.3; scheduling fairness papers in Section 4.2 note; Campbell/Muller in Section 7.4; moral injury extension in Section 8.4; all contextualized in Related Work Section 11. Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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